Jiwa Jawa Resort

FAQ
General

Where are Jiwa Jawa Resorts properties located?

Jiwa Jawa has three properties:

  • Jiwa Jawa Resort Bromo — located near Bromo Tengger Semeru National Park, approximately 2,000 metres above sea level.
  • Jiwa Jawa Resort Ijen — located on the foothills of the Ijen Plateau, Banyuwangi.
  • Jiwa Jawa Residence Semarang — located in the hilly Bukit Sari neighbourhood of Semarang.

What is the check-in and check-out time?

Check-in begins at 2:00 PM, and check-out is at 12:00 PM. If you would like to request a late check-out, please contact us, and our team will be happy to assist.

Can I add an extra bed?

Extra-bed availability depends on the room category and property. Please contact our reservation team before booking so we can recommend the most suitable arrangement.

Is the restaurant open to the public?

Yes. Our restaurant is open to the public, so guests who are not staying at the resort are also welcome to dine with us.

Ijen

Do guests staying at Jiwa Jawa Resort Ijen have access to Taman Gandrung Terakota?

Yes. Guests staying at Jiwa Jawa Resort Ijen enjoy complimentary access to Taman Gandrung Terakota throughout their stay.

Is Jiwa Jawa The Sabin part of Jiwa Jawa Resort Ijen?

Yes. Jiwa Jawa The Sabin is part of Jiwa Jawa Resort Ijen and is under the same management. Located within Taman Gandrung Terakota, The Sabin offers a tranquil stay with beautiful views of the surrounding rice fields.

Is the swimming pool open to the public?

Yes. The swimming pool at Jiwa Jawa Resort Ijen is open to the public. A day pass is available, including pool access, a snack, and a drink.

Can the hotel arrange a trip to Ijen Volcano?

Yes. We can arrange an Ijen Volcano Tour for guests, including transportation and tour arrangements.

Can the hotel arrange pick-up from the train station?

Yes. We can assist in arranging pick-up from the train station, subject to availability and applicable transportation charges.

Can the hotel arrange a transfer to Ketapang?

Yes. We can assist in arranging transportation to Ketapang, subject to availability and applicable transportation charges.

Bromo

Can I arrange a Jeep tour to explore Bromo?

Yes. Guests staying at Jiwa Jawa Resort Bromo can arrange a Jeep tour to explore Mount Bromo and its surrounding landscapes. Our team will be happy to assist with the arrangements and provide information on available tour options.

What time does the Bromo sunrise trip usually start?

The Bromo sunrise excursion usually starts at around 2:00 AM–3:00 AM, depending on the selected itinerary and sunrise schedule.

Is breakfast included in the room rate?

Yes. All room rates at Jiwa Jawa Resort Bromo include breakfast, based on the maximum occupancy of each room.

Does Jiwa Jawa Resort Bromo provide transportation from Surabaya or Malang?

Yes. We are happy to assist you in arranging a comfortable private transfer from Surabaya or Malang to Jiwa Jawa Resort Bromo using a Toyota Innova, with a maximum capacity of 3 passengers per car.

Does the hotel provide transportation from Probolinggo Train Station?

Yes. We can arrange a private transfer from Probolinggo Train Station to Jiwa Jawa Resort Bromo.

Semarang

Does Jiwa Jawa Residence Semarang have an elevator?

No. Jiwa Jawa Residence Semarang does not have an elevator, and guests should be prepared to use the stairs to access the rooms.

Is weekly or monthly available?

Yes. Weekly and monthly stays are available. For further information regarding rates and arrangements, please contact our Sales Team.

Is breakfast included in the room rate?

No. Jiwa Jawa Residence Semarang offers room-only accommodation, and breakfast is not available as part of the room package. However, guests receive one complimentary voucher from Java Banana during their stay.

Is there a dining option at Jiwa Jawa Residence Semarang?

Yes. Java Banana Semarang offers coffee, savory dishes, and a selection of signature treats made with banana. Guests can also find Strudel and other treats to take home.

Is parking available at the property?

Yes. Parking is available for both cars and motorcycles.

Are there rooms without stair access?

No. Currently, all rooms require access via stairs, as there is no elevator at the property.